Contact Us
We're a small team and we read every message. Expect a reply within 1–2 business days (Monday–Friday).
For the fastest help, include your order number and the email address you ordered with.
Post
KidToonz
22 Sin Ming Lane
Singapore 573969
Singapore
Common questions
Where is my episode? Episodes are delivered by email to the address you gave at checkout. Check your spam or promotions folder first. See our Delivery Policy.
The character doesn't look right. Reply to your delivery email or write to us with your order number and we will remake it. See our Refund & Remake Policy.
Cancel my subscription. Use the manage-subscription link in your order emails, or email us with your order number and we will cancel it for you.
Change a photo or a detail. Email us as soon as possible with your order number. We can update any episode we have not started making yet.
Delete my photos. Email us from the address you ordered with and we will delete them. See our Privacy Policy.