Last updated: November 11, 2026
Overview
This website is operated by KidToonz ("we", "us", "our"), 22 Sin Ming Lane, Singapore 573969, Singapore. By visiting our site or buying from us, you agree to these terms ("Terms"), including our Privacy Policy, Refund & Remake Policy and Delivery Policy. If you do not agree, please do not use the site or buy from us.
1. Who can order
You must be at least the age of majority in your country to place an order. Our service is sold to adults; it is not directed at children and children may not order.
2. What we make
KidToonz makes personalised animated cartoon episodes. You give us a photo and a few details about a child, and we create an animated character based on them and an episode in which that character stars. Episodes are created with the help of AI tools and are delivered digitally.
The character is a cartoon likeness, not an exact copy, and each episode is unique. Sample images and videos on our site and in our advertising are illustrations of the product and are AI-generated; your episode will differ.
3. Photos and permission
By uploading a photo you confirm that:
- you are the parent or legal guardian of the child in the photo, or you have the permission of that child's parent or legal guardian;
- for any other person shown (such as a sibling or friend), you have the permission of that person or their parent or legal guardian;
- you have the right to share the photo with us; and
- the photo is not unlawful, indecent or otherwise inappropriate.
You give us permission to use the photos and details you provide only to create and deliver your episodes and related extras. We do not use customer photos or episodes in our advertising. We may refuse or cancel any order where a photo is unsuitable or where we believe these conditions are not met, and will refund it.
4. Prices and payment
Prices are shown at checkout before you pay and may change from time to time; a change never affects an order you have already placed. Payment is processed securely by Shopify Payments and its partners (including Shop Pay, PayPal, Apple Pay and Google Pay). We do not store your full payment card details.
5. Subscriptions
If you choose a subscription, you authorise us to charge your payment method the subscription price shown at checkout today and then again each week for each new episode, until you cancel. There is no minimum term. You can cancel at any time using the manage-subscription link in your order emails or by emailing support@kidtoonz.com; cancelling stops all future charges. Episodes you have already received stay yours. If we change the subscription price, we will tell you by email before the new price applies.
6. Delivery
Episodes are delivered by email as set out in our Delivery Policy, which forms part of these Terms.
7. Remakes and refunds
Our guarantee, remakes, refunds and cancellations are set out in our Refund & Remake Policy, which forms part of these Terms.
8. Your use of the episodes
Your episodes are for your personal, non-commercial use. You are welcome to watch them, keep them and share them with family and friends. You may not sell them or use them commercially. We keep the rights in our characters' worlds, stories, music, designs and the rest of our site and content.
9. Accuracy
We try to keep the information on our site accurate, but it may occasionally contain errors. We may correct errors and update information at any time.
10. Third-party services
Our site uses third-party services (for example payment, subscription and email providers). We are not responsible for third-party websites that we link to.
11. Disclaimer and limitation of liability
We provide the service with reasonable care and skill. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any order is limited to the amount you paid for it. Nothing in these Terms limits any rights you have under the consumer laws of your country, or any liability that cannot be limited by law.
12. Changes to these Terms
We may update these Terms from time to time. The version on this page at the time of your order applies to that order.
13. Governing law
These Terms are governed by the laws of Singapore, without affecting any mandatory consumer protections that apply where you live.
Contact
Email: support@kidtoonz.com
Post: KidToonz, 22 Sin Ming Lane, Singapore 573969, Singapore